Free CRM · $0 per agency
A free CRM for independent insurance agencies. Start with one client.
Clients and prospects, pipeline, renewals and follow-ups, notes, and carrier contacts, for the whole agency. Keep your AMS and import a CSV from it when you are ready.
Start the free CRMNo card. No import needed to start. Free for the whole agency.
You do not have to set up everything.
Add the carrier you called this morning, or the license deadline you keep meaning to put on a calendar, and start there.
Included free
Useful on day one. Smarter with every file you add.
Clients and prospects
Every client and prospect in one list the whole team can see, with the notes and relationships behind each one.
Sales pipeline
Prospect, quoting and bound, so nothing sits in someone’s inbox. Move a deal along and the next person sees it.
Renewals and follow-ups
Every policy with a date becomes a renewal with an owner and a days-out count, and every follow-up has a person and a due date.
Carrier contacts, your way in
Underwriter contacts and portal links, kept in one place. Import a CSV from your AMS when you are ready; start with one client if you are not.
Clients and prospects
Everyone on the team sees the same client.
Search the book, open a client, and see every policy, renewal date, owner and note on one page. Prospects sit in the same list and move from prospect to quoting to bound, so the next person always knows where a deal stands.
Imported from your AMS export. Every client, every policy, the whole team sees the same list.
Whitfield Roofing
Commercial · Owner Maria · Client since 2021
Contacts
Jim Whitfield · Owner
jim@whitfieldroofing.com
Notes
Added a second crew in June. Wants the auto and WC on one renewal date next year. · Maria, Oct 2
Renewals and follow-ups
Nothing renews, and no follow-up slips, without an owner.
Every policy with a date becomes a renewal with an owner and a days-out count. Every follow-up has a person and a due date, and it sits on the client record where the whole team can see it.
Next 45 days · 23 policies · $212,400 premium
Built from the expiration dates in your book. Owner is whoever holds the client.
Tasks
- Send renewal options before the 15th · Maria
- Confirm roof age with Jim · Maria
- Request loss runs
Inbox · Gmail
Jim Whitfield
Loss runs attached, let me know what else you need.
Lakeshore Mutual UW
Can quote, need updated roof inspection.
One record per client. When staff change, the history stays.
Carrier directory
Every carrier and every contact, in one place.
Each carrier gets a card with its product lines, states, and your rep. Open it and the contacts are sorted by department, so anyone on the team knows who handles underwriting and who handles claims.
When you want more research
Intelligence makes your carrier information more useful.
Compare requirements against a risk, ask deeper follow-up questions across the information you authorize, and keep researching all month.
See Intelligence pricing$29per agency / month
Introductory price for your first 12 months when you start by December 31, 2026, then $49. A price guarantee, not a contract: cancel any time. Annual: $290 for the first year.
300 carrier checks each month, shared across your agency. $10 adds 100 more, only when you choose.
Free results keep their sources, dates, and limitations. You pay for more scope and ongoing research.
Frequently asked questions
Do I have to move my AMS or CRM?
No. Use the free tools on their own. Keep your AMS or CRM, or move more work into HarborIQ later.
Do I have to import my whole book to start?
No. Create your workspace, add one client, and you are working. Add clients as you go, or import a CSV from your AMS whenever you are ready. Nothing is required up front.
How do my clients get in?
Add them by hand, or import a CSV export from your AMS. Imports are periodic, so export again whenever you want the list refreshed. HarborIQ does not sync with your AMS automatically.
Is free carrier research unlimited?
No. The free workspace includes a limited number of carrier checks and a small guide upload. Results show their sources and the conditions to confirm. Intelligence includes 300 checks each month, with optional packs when you need more.
Does creating a workspace publish my agency information?
No. Your agency details are private by default. You choose and review the public fields before approving a marketplace profile. Private carrier contacts, guides, and client records never publish on their own.
Will I have to fill out a long setup form?
No. Start with your name, work email, agency, and the task you want help with. Add carrier, deadline, specialty, or team details only when they help that task. No team roster or book upload required.
Start with one client.
Add your first client and you are working. Bring in more as you go, or import a CSV from your AMS when you are ready.
Free for your agency. No Intelligence subscription required.